Mallorca House Rental Service S.L.

Margarita Retuerto 4, PB B
07015 Palma – (Illes Balears)

fon:+34 636 275 476
mail: info@mallorca-hrs.com

Represented by

David Arizzi | david@mallorca-hrs.com

Tax-ID | I.V.A.: 
B57920357

Registered in the commercial register: 
Registro Mercantil de Palma de Mallorca

Privacy policy
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Mallorca HRS – Kristina Murzina. The use of the Internet pages of the Mallorca HRS – Kristina Murzina is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. However, if a person concerned wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Mallorca HRS – Kristina Murzina. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Mallorca HRS – Kristina Murzina has implemented numerous technical and organizational measures to ensure the most complete protection of personal data.

1. definitions
The data protection declaration of the Mallorca HRS – Kristina Murzina is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this privacy policy

(a) personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) third party
A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. name and address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is

Mallorca HRS – David Arizzi

Margarita Retuerto 4

07015 Palma

Mallorca, Spain

E-mail: info@mallorca-hrs.com

Website: https://www.mallorca-hrs.com

3. cookies
The Internet pages of the Mallorca HRS – Kristina Murzina use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, the Mallorca HRS – Kristina Murzina can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized for the benefit of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website because this is taken over by the website and the cookie stored on the user’s computer system. Another example is the cookie for a shopping basket in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

4. collection of general data and information
The website of the Mallorca HRS – Kristina Murzina collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the server log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website can be recorded, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using these general data and information, the Mallorca HRS – Kristina Murzina does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement,

(3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information which serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, the Mallorca HRS – Kristina Murzina does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Mallorca HRS – Kristina Murzina analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. contact possibility via the website
The website of the Mallorca HRS – Kristina Murzina contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the data controller by e-mail or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

6. routine erasure and blocking of personal data
The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the purpose of storage ceases to apply or if a storage period prescribed by the European Directive and Regulation Giver or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

7 Rights of the data subject

a) Right to confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

b) Right to information
Any person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to obtain, at any time and free of charge, information from the controller concerning the personal data stored about him or her and a copy of that information. Furthermore, the European legislator has granted the data subject access to the following information

the purposes of processing
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
the existence of the right to lodge a complaint with a supervisory authority
if the personal data are not collected from the data subject: All available information about the origin of the data

the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject has a right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

c) Right to rectification
Any person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to demand the immediate correction of incorrect personal data concerning them. Taking into account the purposes of the processing, the data subject shall also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

d) Right to erasure (right to be forgotten)
Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary

The personal data have been collected or otherwise processed for purposes for which they are no longer necessary.
The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
The personal data has been processed unlawfully.
The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Mallorca HRS – Kristina Murzina, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Mallorca HRS – Kristina Murzina or another employee shall promptly ensure that the erasure request is complied with immediately.

If the personal data have been made public by the Mallorca HRS – Kristina Murzina and our company, as the controller, is obliged pursuant to Article 17(1) of the GDPR to erase the personal data, the Mallorca HRS – Kristina Murzina shall implement suitable measures, including technical measures, to safeguard the data. 1 RGPD/DS-GVO to erase the personal data, the Mallorca HRS – Kristina Murzina shall implement suitable measures, including technical measures, taking account of available technology and the cost of implementation, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Mallorca HRS – Kristina Murzina or another employee will arrange the necessary measures in individual cases.

e) Right to restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims.
The data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Mallorca HRS – Kristina Murzina, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Mallorca HRS – Kristina Murzina or another employee will arrange the restriction of the processing.

f) Right to data portability
Any person affected by the processing of personal data has the right, granted by the European legislator, to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Mallorca HRS – Kristina Murzina or another employee.

Right to Object

Any data subject whose personal data is processed has the right, as granted by the European legislator for directives and regulations, to object to the processing of personal data concerning them, which is based on Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

Mallorca HRS – Kristina Murzina shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

If Mallorca HRS – Kristina Murzina processes personal data for the purpose of direct marketing, the data subject has the right to object to the processing of personal data for such advertising at any time. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Mallorca HRS – Kristina Murzina’s processing for direct marketing purposes, Mallorca HRS – Kristina Murzina will no longer process the personal data for these purposes.

Furthermore, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them, which is carried out by Mallorca HRS – Kristina Murzina for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right to object, the data subject can directly contact the Data Protection Officer of Mallorca HRS – Kristina Murzina or another employee. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

h) Automated Decisions, Including Profiling Every data subject, affected by the processing of personal data, has the right, as granted by the European legislator for directives and regulations, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or the performance of a contract between the data subject and the data controller, or (2) is authorized by Union or Member State law to which the data controller is subject and which also lays down suitable measures to safeguard the data subject’s rights, freedoms, and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into or the performance of a contract between the data subject and the data controller, or (2) is made with the explicit consent of the data subject, Mallorca HRS – Kristina Murzina shall implement suitable measures to safeguard the data subject’s rights, freedoms, and legitimate interests, including at least the right to obtain human intervention on the part of the data controller, to express one’s point of view, and to contest the decision.

Should a data subject wish to exercise rights relating to automated decisions, they can do so by contacting our Data Protection Officer or another employee of the data controller at any time.

i) Right to Withdraw Consent for Data Processing Every data subject affected by the processing of personal data has the right, as granted by the European legislator for directives and regulations, to withdraw consent for the processing of personal data at any time.

If the data subject wishes to exercise their right to withdraw consent, they can do so by contacting our Data Protection Officer or another employee of the data controller at any time.

8. Data Protection Provisions for the Use of Google Analytics (with Anonymization Function) The data controller has integrated the Google Analytics component (with anonymization function) into this website. Google Analytics is a web analytics service. Web analytics involves the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analytics service collects data, among other things, about the website from which a data subject has come to a website (so-called referrers), which sub-pages of the website were accessed or how often and for what duration a subpage was viewed. Web analytics is primarily used for optimizing a website and for cost-benefit analysis of internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The data controller uses the addition “_gat._anonymizeIp” for web analysis via Google Analytics. Through this addition, the IP address of the data subject’s internet connection is shortened and anonymized by Google when access to our websites is made from a member state of the European Union or from another contracting state to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor traffic on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show activities on our websites, and to provide other services related to the use of our website.

Google Analytics places a cookie on the information technology system of the data subject. What cookies are has been explained above. The placement of the cookie enables Google to analyze the use of our website. With each visit to one of the individual pages of this website, which is operated by the data controller and on which a Google Analytics component is integrated, the internet browser on the data subject’s information technology system is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google becomes aware of personal data, such as the IP address of the data subject, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently enable commission statements.

By means of the cookie, personal information, such as the access time, the location from which access originated, and the frequency of visits to our website by the data subject, is stored. With each visit to our website, this personal data, including the IP address of the data subject’s internet connection, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may disclose these collected personal data to third parties through the technical process.

The data subject can prevent the setting of cookies by our website, as described above, at any time by adjusting the respective settings of the internet browser used and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a cookie on the data subject’s information technology system. In addition, cookies already set by Google Analytics can be deleted at any time through the internet browser or other software programs.

Furthermore, the data subject has the option of objecting to the collection of data generated by Google Analytics related to the use of this website and to the processing of this data by Google, thus preventing such collection. To do so, the data subject must download and install a browser add-on via the following link: https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information regarding visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered as an objection by Google. If the data subject’s information technology system is deleted, formatted, or reinstalled at a later time, the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within their sphere of control, there is the option to reinstall or reactivate the browser add-on.

  1. Legal Basis for Processing Art. 6(1)(a) of the GDPR/DS-GVO serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, such as in the case of processing operations required for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6(1)(b) of the GDPR/DS-GVO. The same applies to processing operations that are necessary for the execution of pre-contractual measures, for example, in cases of inquiries about our products or services. If our company is subject to a legal obligation by which processing of personal data is required, such as to fulfill tax obligations, the processing is based on Art. 6(1)(c) of the GDPR/DS-GVO. In rare cases, it may be necessary to process personal data to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured in our company and his or her name, age, health insurance data, or other vital information had to be disclosed to a doctor, hospital, or other third parties. In such a scenario, the processing would be based on Art. 6(1)(d) of the GDPR/DS-GVO.

Ultimately, processing operations could be based on Art. 6(1)(f) of the GDPR/DS-GVO. Processing operations based on this legal basis are allowed if they are not covered by any of the aforementioned legal bases, provided that the processing is necessary to protect a legitimate interest of our company or a third party, and the interests, fundamental rights, and freedoms of the data subject do not outweigh the legitimate interest. Such processing operations are particularly permitted to us because they have been specifically mentioned by the European legislator. He was of the opinion that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, sentence 2, of the GDPR/DS-GVO).

  1. Legitimate Interests in Data Processing Pursued by the Controller or a Third Party If the processing of personal data is based on Article 6(1)(f) of the GDPR/DS-GVO, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and shareholders.
  2. Duration for Which Personal Data is Stored The criterion for the duration of the storage of personal data is the respective statutory retention period. After the expiration of the period, the relevant data is routinely deleted if it is no longer required for the fulfillment of the contract or the initiation of a contract.
  3. Legal or Contractual Requirements for Providing Personal Data; Necessity for the Conclusion of a Contract; Obligation of the Data Subject to Provide Personal Data; Possible Consequences of Non-Provision We would like to inform you that the provision of personal data is partly required by law (e.g., tax regulations) or may also result from contractual provisions (e.g., information about the contractual partner). Occasionally, it may be necessary to conclude a contract that the data subject provides us with personal data that must be processed by us. The data subject is, for example, obliged to provide us with personal data when our company enters into a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer will inform the data subject on an individual basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of non-provision of the personal data would be.
  4. Existence of Automated Decision-Making As a responsible company, we do not use automatic decision-making or profiling.

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